Set the business goals: Think about your IT systems, policies and practices

Successful learning is about planning, integration, motivation and support: learning doesn’t do itself!

The most successful IT training programmes are those which are actively supported by senior management. They should be prepared to lead by example. Plan the final evaluation at the very start, and establish the measures of success.

Start with an check of your business processes, systems and software to identify areas where improvements in efficiency can bring the most benefit.

The flexibility of ITQs mean they are suitable for every company and organisation. For example, your systems and processes for using e-mail, backing up data, storing data on networks, and virus checking practices can be incorporated in the programme.

ITQ also recognises competence in using specialist business applications such as SAP, SIMS, Sage, Maytass, Consensus and many more.